Typical job
Property owners report bed bug concerns in
A technician discusses the concern, inspects the affected areas, and identifies the pest before outlining a possible heat treatment plan. The customer can explain access limitations and ask what preparation is needed for the rooms. The property owner gets a clearer picture of the work being considered and what the inspection finds. For bed bug treatment, prepare rooms as instructed and tell the technician about any areas they cannot access.
Typical job
Residents spot a bald-faced hornet nest on
A technician assesses the reported nest location and identifies the pest before discussing treatment options. The crew explains what it finds and how the proposed work addresses the nest, rather than assuming the right approach from a brief description. The customer gets a treatment plan based on the pest and nest location. Keep people and pets away from the area while awaiting professional guidance, and point out access concerns when discussing the work.
Typical job
Homeowners ask for help after noticing mouse
A technician asks where activity has been noticed, inspects accessible areas, and identifies signs before outlining treatment options. The crew explains its findings and shares practical steps the homeowner can take between visits. The homeowner receives a clearer picture of the activity and the proposed response. Mention the locations where signs appear, and tell the technician if any areas are difficult to reach during inspection.