Typical job
Residents notice a bald-faced hornet nest on
A technician reviews where the nest is located and considers the reported height and access around the tree. The crew explains the available treatment approach and any limits before carrying out work within the agreed scope. The caller learns what the nest treatment involves and what access the crew needs. Keep people away from the nest area and tell the team about obstacles before the visit.
Typical job
Homeowners report mouse activity and want help
The technician asks where activity has been noticed, inspects accessible areas, and identifies signs before selecting treatment. The crew explains the plan and shares practical steps the homeowner can take between visits. The homeowner gets a defined treatment approach and guidance for the spaces involved. Mention areas that cannot be accessed so the technician can account for them during the inspection.