Typical job
A resident reports a bald-faced hornet nest
The crew reviews the nest location and access details, then explains the proposed treatment plan. The technician considers the reported height and surroundings when discussing how the work can be approached safely. The resident understands the intended scope before treatment. Keep people and pets away from the nest area, and share any access concerns with the crew before the visit.
Typical job
A homeowner reports mouse activity and asks
A technician checks the areas the homeowner identifies and looks for signs that help confirm the pest. The crew explains the findings, discusses treatment options, and shares practical steps for reducing opportunities for mouse activity. The homeowner gets a clearer understanding of where attention is needed and what actions can support the treatment plan. Mention any areas that are difficult to reach during the inspection.